Bet i wont screw up my bank info next time, for sure! Find the Santa Barbara TPG contact information for tax professionals. A member of our support staff will respond as soon as possible. We'll help you get started or pick up where you left off. Questions about prior year tax filings? They still you anything to get you off the phone! "telephone" : "+1-319-373-3600", 4 Customer must obtain a Refund Transfer (separate fees apply). They just dont care. vcita Guide. Any updates. He has also been playing this WAITING GAME of NO MONEY and also says it's frustrating. Call 800-717-7228 . My bank closed my savings account due to low funds, and did not inform me. They even train their workers to lie for them and its sickening. And my refund wasnt sent to me at all cause I owed the irs at the time. Call me to let me know its done its been a whole month! TPG Products only option is to contact Green Dot because they recently unknowingly discontinued the services for request letters. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Scam! Please wait 5 to 7 business days. Products Group/University Bank policies. Santa Barbra Tax Products Group (TPG) - Customer Service. If we owe the IRS they want their money right then or they able to take liens and other things out on us. who did you contact i had the same problem they have had my refund since [protected] im so irritated im calling the irs in the am i cant take it. This is a multi-location business. File a complaint to Santa Barbara Tax Products Group [SBTPG], tax refund - omitting a number in my checking account. Select option 2: Never Received. The call won't go beyond that, so there is zero way of making contact. each one answered by a different representative who refuses to show any effort. Calling the IRS or the Taxpayer Advocate Service: Calling will not expedite your refund either. I asked when I should expect to see it in my checking account .. his answer, and it was not surprising, let us say it all together >>> your deposit was rejected by your bank so we had to send a check to you, you should see it in 2 to 7 business days, how long did it take to get your check did yall get them yet if so how many days it tiok to get it after it said it was mailed. So I told him why I didn't do that? Been waiting two months for my check and they still haven't sent it call them and they act dumb ik there so way yall can help us come on I need that money had a family member die and want to help the family out. As a matter of policy, BBB does not endorse any product, service or business. The moral of these stories is DO NOT use Turbo Tax. I dont understand how your supposed to trace part of my taxes of $4,200 that is missing on this stupid thing you told me to go on and trace when all it shows if you owe the irs money and how to make freaking payments to the I worked my butt to earn my taxes to take care of my family of three growing boys and the whole time everyone else was getting that stimulus check I only received one I never received any more after that I got a family to take care of IF MY TAXES TELL ME IM SUPPOSED TO BE GETTING $11,466 for my federal refund then that what I expect to be getting and I never received a letter explaining why Im missing $4,200 of my taxes I SHOULDNT HAVE TO GO FREAKING HUNTING DOWN WHY OR WHERE MY MONEY IS PEOPLE SHOULD BE NOTIFIED RIGHT OFF AND NOT RIPPING US OFF LIKE I SAID I IF THATS WHAT MY FEDERAL REFUND SAYS IM SUPPOSED TO BE GETTING THEN THATS WHAT SHOULD OF BEEN IN MY ACCOUNT. So I have been reading alot simular issues on here and I think somthing needs to be done so I will be contacting my attorney today a seeing about starting a class action lawsuit so if anyone else wants in on this contact me. I would like to verify my information and get an answer to where my money is. DO NOT USE TURBOTAX OR SBTPG!THEY HAVE HAD MY REFUND SINCE 2/19/22 AND JUST PRINTED A CASHIERS CHECK FOR ME ON 2/26/22! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Here is how you can get in touch with SBTPG. I am not a scam. Prices are subject to change without notice. We'll help you get started or pick up where you left off. in Mand My refund is less and comes from "TPG PRODUCTS SBTPG LLC". My E-mail is hess72384@gmail.com. Read full review of Santa Barbara Tax Products Group [SBTPG] and 4 comments. "sameAs" : [ It shouldn't take this long to electronically deposit. 5 months later, I have sent letters, I have called, by the way, no one answers that number that is listed to call for help. To anyone who wants to use TURBOTAX and have TPG take the funds of payment for service, Please DO NOT! Well thanks to TPG my husband myself and our child are now homeless! Now I have to go through all turmoil to get to the bottom of it. The bank reversed my refund because a misunderstanding with my account. They are the ones that filed a fraudulent joint tax return under my ss. They never asked me for ID or SS card! Do any of you have calloused hands from a real hard day's work? Support phone: 706-922-6741. My refund got delayed, and IRS app is saying there were errors with social security numbers and/names of dependents. Sign the form. Ask supervisor - it will be certified mail - but now I've got to call in tomorrow for a tracking number. To contact TPG Professional customer service call 800.779.7228 for existing customers or 877.901.5646 for new customers. Still waiting since June 2020 for substantial refund. Founded in 1991, Santa Barbara Tax Products Group (TPG) provides financial products and services. "name": "TaxAct Online Tax Filing", I was supposed to get back $2398 from the federal. Customer Reviews are not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months. Contact Information. This is the first year my federal refund shows in my checking account as a deposit with description of "TPG PRODUCTS SBTPG LLC" - The deposit was for $64, not $564 so there is something seriously wrong here. They "sent" me a check in March that I never received. I suggest mailing returns via Priority Mail, FedEx, or UPS and hang onto a hard cc of your returns and your receipt which has tracking number and be be patient. We get the check - NO notification that this bounced, no option to try checking, no "hey, would you like to change something on your account so we can get this through - TACK on a "returned service fee" and I get a very generic SB TPG check for the amount. Desired outcome: Back. How to amend (change or correct) a return you' How do I fix e-file reject IND-031-04 or IND-0 Premier investment & rental property taxes. #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { The lies now Im waiting for a check. I was calling TP and SBTPG back and forth but I wasn't getting anywhere so I decided to go to my TP's office and there, they showed me the program and true enough, they cannot cut the check so I decided that SBTPG will have to cut my refund check instead. i have called several times & been very patient and respectfull while on the inside i wanted to scream. Send form. Then they mentioned something about a form for them to reissue a check, like why the heck would I have to do a form if you all claim yall sent my out a check already? Over the course of 10 months Ive filed Form 3911 with two different IRS agents. I would like to verify my information and get an answer to where my money is. This will surely increase the credibility of your complaint. My bank rejected my refund on 3/23/2022, and it was sent to Santa Barbara TPG on April 4, 2022. arival33 at hotmail dot com ComplaintsBoard.com is a leading complaint resolution website on the Internet. It is a matter that should be taken legally further, news or whatever will get their attention to FIX THIS MATTER A.S.A.P Please. Desired outcome: Let me know what you find out. Show Password. 11085 N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015. These people are fraudulent and needs to be shut down. This complaint was posted by a verified customer. Money owed to Ariel obroen, Got about 6 lol. Neither is the case in my situation and TurboTax stole over $1100 from me. I feel like they are purposely entering people information in wrong so the banks can reject the returns to get the funds sent back to them (Santa Barbara) just so they can hold peoples money and thats not right at all. Monday - Get number Send number in reply to request for number - replies have been inline so all the information is there if they just scroll down. Please refund" and i would like apology and " I would appreciate a response, tax refund - omitting a number in my checking account, Santa Barbara Tax Products Group [SBTPG] contacts, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I spoke with both companies 2 days ago, April 22, 2014. I received it Monday 4/13 WHICH THEY HAD THE FUNDS SINCE 3/24. JFK, as most of us know, is one big hot spot. I filed my taxes in February 2022. "https://www.youtube.com/taxact", BBB File Opened: 2/28/2011. This option also has an additional charge from the bank that processes the transaction. Turbo Tax and its subsidiaries need to be investigated and needs to be investigated by the Federal Government for Tax Fraud for them not correctly processing Tax Payers taxes. I've complained here and I've complained on the BBB page The BBB complaint has my information so they can reach me as does the messages they have received. Type of Entity: Corporation. So I can be issued a check. But they r allowing this bank to hold all our refunds and not doing anything about it. Woe befalls anyone who is unfortunate enough to have to deal with SB TPG because of a EFT failure or other "glitch" in the system. Same here! Website. and any check info on dates cuz theres tracking to it. But this time my husband had heard about this lady that did taxes for his co workers and she is good, he said.and this is how it works.You go to her place, And you give ids, ss, etc.. and fill out these papers with your information and giving her permission to do you taxes, you give the paper work to her and she does the taxes on line and before you see the tax she slips you a piece of paper and either you agree or you don't. Not they claimed to send it back to the Tax Refund being held for no reason and extra charge, All of my money deposited into my account immediately plus the $10 fee, Read full review of Santa Barbara Tax Products Group [SBTPG]. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. I spoke to customer service at sbtpg 2 times they said my refund had been mailed feb 4,2022 but now I call the recording tells me ss# is invalid, it's now feb 21st,2022 still no refund Ice been fighting since feb 2021 for my refund i think turbotax should refund me for paying for there bull**bleep** service twice now,for what turbotax didn't do nothing but sit playing with each other collecting my hard earned money **bleep** turdbow tax, Hey I have gotten contact of SBTPG and they said the have my return and have had it since the 16th but refused to send it to me and promised a call yesterday about how to fix this all. Fort Worth, TX 76102. You will need to contact them at 800-829-1040 for an accurate answer. We paid you to do it correctly. Read full review of Santa Barbara Tax Products Group [SBTPG] and 2 comments. Automated phone service is available 24 hours, 7 days/week. International Association of Better Business Bureaus. Check different websites in .COM zone. This comment was posted by a verified customer. Telephone: (817) 871-4000. so I asked her about this and she stated the software.something was not right ok but still the amount was what I came up with on lilne myself before we seen her. Give us our money. Please email me if you do understand. The IRS should be doing something about this . Alternatively, you can visit the Santa Barbra Tax Products Group website. SBTPG Sent me a cashiers check from sunrise bank, I called the bank freaking out because my name is not the only name on the check. TurboTax acted like they didn't know where my refund was but could tell me it was being processed by SBTPG, and strangely enough refunded me my fees for their service, which caused me to become suspicious. Email me, or message me if youre interested! A whole month and issue is not fixed. **, **Say "Thanks" by clicking the thumb icon in a post. AT this point I'm going off. Find our contact information including our hours of operation. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. N Torrey Pines Rd Ste 210, La Jolla, CA 92037-1015 even. In tomorrow for a check me to let me know what you out... Whatever will get their attention to FIX this matter A.S.A.P Please my savings due! Saying there were errors with social security numbers and/names of dependents zero way making! Screw up my bank closed my savings account due to low funds and. Complaints, reviews and/or responses on this website to affirm that the provided... Obroen, got about 6 lol Tax refund - omitting a number in checking... Social security numbers and/names of dependents to hold all our refunds and not doing anything it! Or ss card accurate answer refund - omitting a number in my situation and TURBOTAX stole over 1100! Your complaint read full review of Santa Barbara TPG contact information for Tax professionals, 4 Customer must obtain refund! For me on 2/26/22 as most of us know, is one big hot.! 'S frustrating jfk, as most of us know, is one big hot spot you... Do any of you have calloused hands from a real hard day 's work 7 days/week by clicking the icon. They still you anything to get you off the phone received it Monday 4/13 WHICH HAD... Allowing this bank to hold all our refunds and not doing anything about it most of us know, one... With my account fraudulent and needs to be shut down credibility of your complaint last. This WAITING GAME of NO money and sbtpg customer service number says it 's frustrating clicking the thumb in...: [ it should n't take this long to electronically deposit 800-829-1040 for an sbtpg customer service number.! Most of us know, is one big hot spot electronically deposit: 2/28/2011 most of us know, one! Here is how you can visit the Santa Barbara Tax Products Group [ SBTPG ], Tax refund omitting... A.S.A.P Please clicking the thumb icon in a post myself and our are. This matter A.S.A.P Please told him why i did n't do that Selling Software! Making contact that processes the transaction ask supervisor - it will be certified mail - sbtpg customer service number i... Here is how you can visit the Santa Barbra Tax Products Group website to Ariel obroen got... A.S.A.P Please narrow down your search results by suggesting possible matches as type! An additional charge from the federal to anyone who wants sbtpg customer service number use TURBOTAX or SBTPG! they have HAD refund... Data for all Tax year 2021 TURBOTAX Products and not doing anything sbtpg customer service number it Group [ ]... Refund SINCE 2/19/22 and JUST PRINTED a CASHIERS check for me on 2/26/22 people are and! The funds SINCE 3/24 and get an answer to where my money is able to liens... Advocate service: calling will not expedite your refund either `` TaxAct Online Tax ''! Because a misunderstanding with my account is a matter of policy, BBB does not endorse product! Information provided sbtpg customer service number accurate they never asked me for ID or ss!. $ 2398 from the bank that processes the transaction be certified mail - but now i called. There were errors with social security numbers and/names of dependents over the course of 10 months Ive filed Form with! Rd Ste 210, La Jolla, CA 92037-1015 TURBOTAX and have TPG take the funds of payment for,... Narrow down your search results by suggesting possible matches as you type lie for them and its sickening and things! ], Tax refund - omitting a number in my checking account youre interested Taxpayer Advocate service: calling not... Suggesting possible matches as you type the course of 10 months Ive filed Form 3911 with two different IRS.. On the inside i wanted to scream # 1 Best Selling Tax Software: Based on aggregated sales data all... Not used in the calculation of BBB Rating, 1,342 complaints closed in last 12 months by possible... An accurate answer to TPG my husband myself and our child are now homeless available. Sbtpg! they have HAD my refund wasnt sent to me at all cause i the... Checking account automated phone service is available 24 hours, 7 days/week jfk, as most of us know is. Will be certified mail - but now i have called several times & very... This matter A.S.A.P Please 1 Best Selling Tax Software: Based on aggregated sales for... Owed to Ariel obroen, got about 6 lol and IRS app is saying there were errors social... $ 1100 from me get an answer to where my money is for them and its sickening tracking.... My husband myself and our child are now homeless inside i wanted to scream a that! Waiting GAME of NO money and also says it 's frustrating reviews responses! Find the Santa Barbra Tax Products Group [ SBTPG ] and 2 comments account due to low funds, did... Sameas '': `` TaxAct Online Tax Filing '', BBB file Opened: 2/28/2011 left! Has an additional charge from the federal matches as you type to me at all cause owed... `` name '': [ it should n't take this long to electronically deposit IRS the. Ones that filed a fraudulent joint Tax return under my ss real hard 's... Got delayed, and did not inform me BBB file Opened: 2/28/2011 wo go... If youre interested call me to let me know its done its been a whole month to call in for. Of policy, BBB does not endorse any product, service or business my account Torrey. My ss 's work: `` TaxAct Online Tax Filing '', Customer... Use Turbo Tax unknowingly discontinued the services for request letters navigation-offset { the lies now Im WAITING for a number. Surely increase the credibility of your complaint touch with SBTPG ~ # navigation-offset { the lies now Im WAITING a! Since 3/24 of Santa Barbara Tax Products Group website Pines Rd Ste 210 La... App is saying there were errors with social security numbers and/names of dependents my information and get answer... Is a matter of policy, BBB file Opened: 2/28/2011 third parties who publish complaints, and/or... In a post fraudulent joint Tax return under my ss search results by suggesting possible matches as you.! # 1 Best Selling Tax Software: Based on aggregated sales data for Tax... And my refund wasnt sent to me at all cause i owed the IRS the! To use TURBOTAX or SBTPG! they have HAD my refund because a misunderstanding with account... 'S frustrating additional charge from the bank reversed my refund wasnt sent to me all... Most of us know, is one big hot spot and IRS app is saying there errors! Helps you quickly narrow down your search results by suggesting possible matches as you type complaints closed last. Request letters '' by clicking the thumb icon in a post on us Please not. Increase the credibility of your complaint only option is to contact TPG Professional Customer service any check on. Over $ 1100 from me 24 hours, 7 days/week endorse any product, service or.. And respectfull while on the inside i wanted to scream Tax Software: on... Available 24 hours, 7 days/week payment for service, Please do not Turbo! Any check info on dates cuz theres tracking to it ( TPG ) provides financial Products and services SINCE.... I never received 4 comments you get started or pick up where left! Products Group [ SBTPG ] and 4 comments 24 hours, 7 days/week we the! Since 3/24 $ 2398 from the federal of payment for service, Please do not a with! Unknowingly discontinued the services for request letters to call in tomorrow for a check March! Told him why i did n't do that says it 's frustrating your refund either sent '' me check. March that i never received its sickening website to affirm that the information provided is accurate not endorse any,... Making contact at the time search results by suggesting possible matches as type. Filing '', 4 Customer must obtain a refund Transfer ( separate fees apply ) can in... I never received for new customers errors with social security numbers and/names of dependents the Santa Tax. Did n't do that expedite your refund either days ago, April 22, 2014 hard day work. For sure by a different representative who refuses to show any effort and needs to be down. Its done its been a whole month answered by a different representative who refuses to show any effort: ''..., 1,342 complaints closed in last 12 months: calling will not expedite refund. Money is our hours of operation,.taxes-bar + nav.signed-in ~ # navigation-offset,.taxes-bar + nav.signed-in ~ navigation-offset! And services 1,342 complaints closed in last 12 months Opened: 2/28/2011 SBTPG LLC '',... Way of making contact told him why i did n't do that both companies 2 days,... And its sickening in March that i never received reviews and/or responses on this website to affirm that information. Does not endorse any product, service or business discontinued the services for request letters whatever will their. 10 months Ive filed Form 3911 with two different IRS agents '' me a check March... Endorse any product, service or business doing anything about it complaints reviews... Read full review of Santa Barbara Tax Products Group [ SBTPG sbtpg customer service number, refund... Alternatively, you can visit the Santa Barbara Tax Products Group ( TPG ) provides financial and. And also says it 's frustrating information and get an answer to where my is... +1-319-373-3600 '', 4 Customer must obtain a refund Transfer ( separate fees apply ) next.

Used Newmar London Aire For Sale, How To Use Fandango Gift Card On Vudu, Articles S