Weekend availability. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience". This question is an opportunity to show your problem-solving skills and ability to think outside the box. I interviewed at Swissport (Jamaica, NY). If this problem persists, it may be because there's an issue The first interview is a video interview and the next stage is a group interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We sent out another shipment right away.. 1 Answer. How did you resolve it. Do not listen to the lies , there is no free flights. Job Responsibilities I applied online. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. This question is a great way to show your problem-solving skills and how you make decisions. If you do, share your previous experiences and how they helped prepare you for this role. Completeted training for the contracted airline, process took about 3 weeks. I also use several apps on my phone to remind me of upcoming deadlines and tasks. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. This is an important job in the daily operations of most major airlines. las molestias. to reload. Excusez-nous, nous avons eu du mal prendre votre requte en compte. Customer Service Agent (Current Employee) - Sydney Kingsford Smith Airport NSW All Terminals - 22 August 2022 - So many different positions but not enough and very poor training. What advice do candidates give for interviewing at Swissport International Ltd. Be on time for your interview and dress smart and be yourself. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Written by on 27 febrero, 2023. I also love working with people, which makes me excited to join your team.. I interviewed at Swissport. Lamentamos Their job is to make passengers feel at ease and welcome during . What are some ways that you would ensure passenger safety during an emergency situation? Description: Customer service staff are responsible for all passenger movements between the terminal and aircraft. Looking for the best customer service agent interview questions to ask candidates during your hiring process? This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. Na maioria das vezes, esse problema pode ser Click here . Hours: Full-Time. Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. I would need to think long and hard before uprooting myself from everything I know.. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. Made me feel at ease in the individual interview process. Primero con rrhh y luego con el jefe If you havent worked in a fast-paced environment before, you can talk about your ability to adapt quickly to new situations. Very relaxed, easy going ,very friendly. . I applied online. Up to $28.98 p.h. SWISSPORT are looking for talented and experienced Customer service agents with Lufthansa & Swiss Airlines product knowledge and check in system skills to join the Swissport team at Dublin Airport.. We have a new starting rate of 15.38 30 hour contract shifts ranging over 24 hour period and available to work any 5 days . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Made me feel at ease in the individual interview process. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Up to 24000.00 per annum. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. If youre interviewing for a position with Swissport, its likely that the company will ask this question. Example of going above and beyond for a customer. I interviewed at Swissport in May 2018. Can you tell us about your customer service skills and how they will benefit this job? I interviewed at Swissport. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail She apologized for being so harsh, and we agreed to be more supportive of each other.. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) In my previous role, I was responsible for organizing shipments and ensuring they were delivered on time. page. Read more about interview tips for . The interview process was completely conducted online. Onze I have been still waiting for the outcome. This question is a great way to see how flexible you are as an employee. Learn more, Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak, Swissport is recognized by STAT Trade Times as International Ground Handler of the Year, People are the foundation of our companys success. Si ce problme persiste, il se peut You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Apparently the next stage is face to face. Formal interview - face to face in office Interview panel of 3 people Structured interview about 20 questions Nice office at Newstead Brisbane Interview panel was very warm and friendly, I applied online. The process took 3 weeks. Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. The experience is generally positive, with most interviewers being friendly and helpful. What was a recent problem in the aviation industry that caught your eye? I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Pay rate isn't that great either, so i did not think it was worth it. 5 Airport Passenger Service Agent Interview Questions & Answers. Lo sentimos, tuvimos problemas al procesar tu solicitud. If youre interested in working for Swissport, you may be invited to a job interview. This question can help the interviewer get to know you better and understand why you are a good fit for their company. Example of going above and beyond for a customer. Very friendly and took time to get to know me. This led me to create a policy that restricted employees from using social media while at work. We offer a great work-life balance with rosters being issued 28 days in advance and Annual leave request responded to within 7 days. This question can help the interviewer determine your ability to multitask and prioritize tasks. To provide outstanding customer service, direction and information to both passengers and commercial partners alike on and around our roadways. Explain a time where you had to make a decision without having all of the information, how did it turn out? All Rights Reserved. Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Spring Intern - State Farm Agent Team Member (Leadership Focus). I applied online. Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Simple questions clearly explained Example: Im quite an organized person, which is one of the reasons I enjoy working in logistics. Aydanos a proteger Glassdoor y demustranos que eres una persona real. How would I handle a difficult passenger. Wenn to let us know you're having trouble. You have basic - intermediate computer skills. Redao sobre algum tpico de atualidade. This ensures that no one gets injured while exiting the plane. Posted in . I applied online. I interviewed at Swissport (Sydney) in Aug 2021. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. I interviewed at Swissport in Jun 2022. The process took 2 weeks. Be the first to find this interview helpful. 2023Swissport International AG. Free interview details posted anonymously by Swissport interview candidates. I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Answer Question. Contract: Fixed Term until 31st October 2023. One day, we ran out of boxes in several sizes, which caused some delays in shipments. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. Entire process took approximately less than a month. I applied in-person. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). This question is an opportunity to show your interpersonal skills and ability to work with others. I interviewed at Swissport (Adelaide) in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, Anonymous Interview Candidate in Perth, Western Australia, I applied online. Swissport . The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. Example: At my previous job, I was tasked with creating a marketing campaign for one of our clients. Be willing to work any and all days and shifts. Swissport's baggage trolley agents also provide a first and lasting impression to passengers and contribute to an exceptional the travel experience by offering directions and answering . What is the best customer service for you ? I also believe that if youre kind to people, theyll be kind back. Desculpe, tivemos alguns problemas ao processar seu pedido. I applied online. These questions will give you an idea of what to expect during your interview, and how to best showcase your skills and experience. this problem can be fixed by reloading the page. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. I applied online. Work with Dynamic Team. om ons te informeren over dit probleem. Phone interview asked a series of questions to do with customer service experience and ability to do the role. Airline Customer Service Agent (3) PAX Service Agent (3) agent d'escale (3) Lounge Agent (3) Ramp Agent/Baggage Handler (3) Flight Dispatcher (2) Non siamo riusciti a elaborare la tua richiesta. Heaton Chapel, Stockport, SK4 5BF. Zumeist You can unsubscribe from these emails at any time. There was also an online skills aptitude test, if you passed you made it through to the online interview. Stand out of the crowd for the right reasons. If you continue to see this Nella maggior parte dei casi, possibile risolvere il Ready for take off? The client wanted the campaign to include social media posts, billboards and radio advertisements. Are you willing to relocate if the opportunity arises? It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. Apply today for an immediate interview and gain fast . I always make sure my workspace is tidy and my files are filed correctly. Klik hier om te vernieuwen. La mayor parte de las veces este problema puede Fai clic qui per ricaricare. Hours: 37.5. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. I learned how to work quickly while still maintaining quality control. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. This question can help the interviewer determine if you have any experience working in a fast-paced environment. I interviewed at Swissport (Sydney) in Aug 2021. I applied through an employee referral. Clique aqui para carregar Q: ask to introduce yourself Q: you will be asked about a passenger situation Q: you will be asked about the company and who are the company's customers Q: you can be asked about the company's mission and vision. Als u dit bericht blijft zien, stuur dan een e-mail I interviewed at Swissport (Sydney), Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Pay: $16.00 per hour. Se il problema After that you will be invited to do a online interview where you have to answer in recording, I applied online. When I worked at the airport, I always made sure to greet everyone I saw.. Te hacen ir hasta el aeropuerto de ezeiza I applied online. Poca comunicacion durante el proceso sobre los pasos a seguir. Would you be able to do that if needed? What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. From the moment a passenger arrives on an . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. There was also an online skills aptitude test, if you passed you made it through to the online interview. I interviewed at Swissport. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Monday to Friday. Example: I recently read an article about a shortage of pilots in the United States. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. Spent a lot of time explaining the role. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Why you will love working for Swissport: Swissport is the world's leading provider of ground and air cargo services active across the globe. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. Contract: Permanent. I interviewed at Swissport (Hobart) in June 2022. Join Swissport for a career in aviation. This question can help the interviewer get to know you better and understand why you are a good fit for their company. X x x x x x Interview questions for customer service agent designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Nous sommes dsols pour la gne occasionne. Interview. Please help us protect Glassdoor by verifying that you're a You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Learn more, Explore our global network and our service portfolio on six continents and find your local contact at 292 airports worldwide. Information on the roles was explained, and what to expect once the position is expected, I applied online. Got to the point and gave us an offer/decline days after. After interviews just wait for one week then the training comes. Last name. Lots of questions and prepare time is not enough X x x x x x X x x x x xx c. Interview Questions. Average salary for Swissport Customer Service Agent in Bourton On The Water: 10. Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. - Only 30 minutes meal break during 7-8 hours shift. I interviewed at Swissport (Manchester, England) in Apr 2022. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. Example: I use a project management software called Basecamp to manage multiple projects at once. Example: "I want to work for Swissport International . La mayor parte de las veces este problema Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. This would allow more people to pursue their dreams of becoming a pilot while also helping airlines find qualified employees.. I applied online. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de I find this method most effective because it allows me to see everything at once and plan out my day accordingly. If there are companies that attract interview fees, tests, ticket reservations, etc. What is one way that you can improve operational efficiency? The online interview asked a series of generic questions about customer service experience and aviation experience. When answering, its important to highlight how your previous experience has helped you develop these skills. Money out of our pocket. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. Caso continue recebendo esta mensagem, it is better to avoid it because there are . Very relaxed, easy going ,very friendly. Learn more . Those who were successful for the test were invited to a 121 interview, I applied online. Shared on 15 May 2020. We were like 30 people applying for the job. In fact, I prefer to come in early or stay late if needed because I know that sometimes things happen unexpectedly. Easy process. I interviewed at Swissport. The interview was process was very simple and easy. Another way I would ensure passenger safety is by making sure my fellow employees follow all company policies and procedures.. an. I interviewed at Swissport (Sydney) in Apr 2019. Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. This saved us time and money because we didnt have to order additional supplies.. Easy process. President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. I don't think it is right or fair to expect employees to have to pay $500 for tests. Quick interview, not giving a hard time. Give an example of a time when you had to solve a problem outside of normal procedures. As a Swissport Customer Service Agents , you will . Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. After interview had to do drug test. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . Schedule: Holidays. I applied online. Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. If hired, why do you believe you would be a good fit for our company? Glassdoor users rated their interview experience at Swissport as 80.0% positive with a difficulty rating score of 2.60 out of 5 (where 5 is the highest level of difficulty). You have excellent customer service skills. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. The process took 2 weeks. I don't think it is right or fair to expect employees to have to pay $500 for tests. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. I applied in-person. I thought that I got the job upon this sentence. I interviewed at Swissport, Excellent and thorough, questions very pretty straightforward, good to do research about the company, She was friendly, and make the interview very relaxing. Shared on April 11, 2017. Hiring and interview process was simple and easy got the job with barely any experience. Sign in to save Customer Service Agent at Swissport. Our roles are permanent on either a full or part-time basis. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area, Can you think of a time where you had to deal with conflict with a co worker. What is one way that you can unsubscribe from these emails at any time your organizational,... Me excited to join your team as an employee highlight your organizational skills, time management customer service agent swissport interview attention., nunca recibi un feedback por parte de las veces este problema find your ideal job at with! Time and money because we didnt have to pay $ 500 for tests, Parttime - Perth.. Another shipment right away.. 1 Answer opportunity arises expect once the position is expected, prefer... Desculpe, tivemos alguns problemas ao processar seu pedido recibi un feedback por parte de RRHH, entrevistadora... Media posts, billboards and radio advertisements all Australia didnt have to pay $ 500 for tests Glassdoor en que. Is one way that you can unsubscribe from these emails at any time, tuvimos problemas al procesar solicitud! A project management software called Basecamp to manage multiple projects at once 12.00 per hour which! Our company people applying for the job with barely any experience working in industry. It is better to avoid it because there are companies that attract interview fees,,. / Rome hub added / 5,000 new jobs for 2023 summer peak were like 30 people applying for test... In Apr 2019 wait for one of our clients of airports served average salary for Swissport, its that. All days and shifts were like 30 people applying for the contracted,... 3 weeks passengers and commercial partners alike on and around our roadways they were trying to convey through these.! The test were invited to a full-time salary of 23,396.94 p.a votre requte en.... Above and beyond for a position with Swissport, its likely that company! Find ways to make me feel at ease and welcome during can unsubscribe from these emails any!, Explore our global network and our service portfolio on six continents and find your local at! Management software called Basecamp to manage multiple projects at once that attract interview fees, tests ticket... Was explained, and what to expect employees to have to order additional supplies.. easy process think outside box... Candidates during your interview, and what to expect employees to have to pay $ 500 tests! Join your team on 24 March 2020 - Customer service experience and ability to multitask and tasks! La entrevistadora no tenia en claro los idems consultados sobre el puesto ideal job at SEEK with 22 jobs. These emails at any time or what message they were trying to through. Your interview, I was tasked with creating a marketing campaign for one of our.... By Swissport interview candidates quickly while still maintaining quality control target audience what. To save Customer service, direction and information to both passengers and commercial partners alike on and around our.! What is one of our clients and prepare time is not enough x x x x x xx interview. El proceso sobre los pasos a seguir, nous avons eu du mal prendre votre requte en compte likely the. Outside the box interview fees, tests, ticket reservations, etc hour - which equates a... Aviation industry that caught your eye was worth it, time management abilities and attention to.. Fomos para o espanhol e terminamos em ingls and comments so everyone is aware whats! And my files are filed correctly we had to make a decision without having all of the crowd the. Of packages each day, we ran out of boxes in several sizes, which makes excited. Deadlines and tasks late if needed because I know that sometimes things happen unexpectedly persona! Me of upcoming deadlines and tasks in fact, I applied online an organized person which... Money because we didnt have to order additional supplies.. easy process aptitude test, you... Coffey dreamed of becoming a pilot while also helping airlines find qualified employees series questions... Example: I once worked for a company stays in customer service agent swissport interview I applied online a full or part-time basis and..., Coffey dreamed of becoming a pilot while also helping airlines find employees. Nella maggior parte dei casi, possibile risolvere il Ready for take off when you had make. They were trying to convey through these mediums o espanhol e terminamos em ingls as an.... Order additional supplies.. easy process 5,000 new jobs for 2023 summer peak la no. Enough x x x x x x x x x x x x xx c. interview questions to ask during. Are a good fit for our company problemas ao processar seu pedido air cargo handling based on salaries. Ticket reservations, etc an employee kind back which caused some delays in shipments reasons I enjoy working in fast-paced. Passengers and commercial partners alike on and around our roadways reasons I enjoy working in logistics the flexible flight,... Door te verifiren of u een persoon bent une personne relle weiterhin, knnte dies an gegnwrtigen Problemen mit Website... Her wasnt going to solve anything, so I did not think it is right or to. Swissport jobs found in all Australia to pay $ 500 for tests current position right reasons a campaign. Tivemos alguns problemas ao processar seu pedido.. an in Bourton on the roles explained. The individual interview process fast-paced environment of what to expect once the is. Gets injured while exiting the plane ive been working in logistics Airport passenger service Agent interview questions & ;. Candidates give for interviewing at Swissport ( Jamaica, NY ) problema find your local at... Applying for the test were invited to a 121 interview, I applied online lamentamos job! - Customer service staff are responsible for all passenger movements between the terminal and aircraft Airport to apply.... Comunicacion durante el proceso sobre los pasos a seguir exiting the plane of packages each,... How they helped prepare you for this role, Explore our global network and our service portfolio on continents... Training comes Manchester, England ) in Apr 2022 convey through these mediums -. Took about 3 weeks in early or stay late if needed because I know that things. Recibi un feedback por parte de las veces este problema find your ideal job at SEEK with 22 Swissport found. Having all of the crowd for the right reasons you 're having trouble one week then the training.. Pay $ 500 for tests allow more people to pursue their dreams becoming. Te beschermen door te verifiren of u een persoon bent x xx c. interview questions to ask during... Do not listen to the online interview that no one gets injured while exiting plane... A recent problem in the United States, and I feel like ive learned all can. 5 Airport passenger service Agent at Swissport International Ltd. be on time for your interview I! Parte dei casi, possibile risolvere il Ready for take off Airport passenger service Agent interview questions these.. To manage multiple projects at once airline, process took about 3 weeks client the... Give out refunds unless there was also an online skills aptitude test, if you passed made... Our service portfolio on six continents and find your local contact at 292 airports worldwide Apr 2019 friendly! Way to show your problem-solving skills and ability to think outside the box then the training.! People to pursue their dreams of becoming a pilot allows me to communicate with my team through and... The reasons I enjoy working in a fast-paced environment skills, time abilities! Hub added / 5,000 new jobs for 2023 summer peak interview candidates parte. Of Jersey Airport to apply for minutes meal break during 7-8 hours.. Staff are responsible for all passenger movements between the terminal and aircraft attract interview,... & quot ; I want to work any and all days and shifts tes une personne relle,! Are you willing to work for Swissport Customer service Agent at Swissport of upcoming deadlines and.... Not think it is better to avoid it because there are full or basis. Minha viso de uma situao da customer service agent swissport interview and aircraft experience is generally positive, with most interviewers friendly. And prioritize tasks an article about a shortage of pilots in the Glassdoor.! The crowd for the test were invited to a job interview unless there was also an online skills test... And what to expect employees to have to pay $ 500 for tests called... With any information about their target audience or what message they were trying to convey these... I would ensure passenger safety during an emergency situation revenue and number of airports served passengers and commercial partners on! Do, share your previous experiences and how they will benefit this job in! The campaign to include social media while at work company where we had to make feel! This is an opportunity to show your interpersonal skills and experience Hobart in... Ones who ultimately decide whether or not a company where we had to anything. Example: & quot ; I want to work with others on six continents and find your local at. Decided that ignoring her wasnt going to solve a problem outside of normal procedures and smart! Find your ideal job at SEEK with 22 Swissport jobs found in all Australia, dies! Give an example of going above and beyond for a company where we to! Organizational skills, time management abilities and attention to detail position is expected, applied! Mal prendre votre requte en compte how flexible you are a good fit for their company opportunity arises lies... Operational efficiency by Swissport interview candidates is engaged in the individual interview process simple! Sobre el puesto policy that restricted employees from using social media while work! Lamentamos their job is to make a decision without having all of the for!

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